Privacy Policy

Last updated: [July 26, 2026]

Courtside HVAC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

We may collect the following types of information when you visit our site, contact us, or book a service:

Contact details: Name, email address, phone number, address.
Service details: Information about your HVAC system, property, and the services you request.
Payment information: If you pay online, limited payment details are processed through our secure payment providers.
Usage data: IP address, browser type, pages visited, and how you interact with our site.

2. How We Use Your Information

We use your information to:

Provide, schedule, and complete HVAC services.
Respond to your questions and requests.
Send appointment reminders, updates, and service-related messages.
Process payments and send invoices or receipts.
Improve our website, services, and customer experience.
Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell your personal information.

We may share your information with:

Service providers who help us run our business (for example, payment processors, booking tools, email providers), only as needed to perform their services.
Professional advisors (such as accountants or legal counsel), when necessary.
Authorities or law enforcement when required by law or to protect our rights, safety, or property.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Help the site function properly.
Remember your preferences.
Understand how visitors use our site so we can improve it.

You can usually set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of the site may not work properly.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from loss, misuse, or unauthorized access. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

6. Data Retention

We keep your personal information only as long as needed to:

Provide our services.
Meet legal, tax, or accounting requirements.
Resolve disputes and enforce our agreements.

When information is no longer needed, we will delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the right to:

Access the personal information we hold about you.
Request corrections to inaccurate or incomplete information.
Request deletion of your personal information, subject to legal obligations.
Object to or restrict certain types of processing.
Withdraw consent where we rely on consent.

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies.

9. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of our site or services after changes are posted means you accept those changes.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Courtside HVAC
Phone: 850-768-0501
Email: courtsidehvac@gmail.com