Privacy Policy

Effective Date: [Month Day, Year]

Courtside Heating and Cooling

This Privacy Policy explains how Courtside Heating and Cooling (“we,” “us,” or “our”) collects, uses, and protects your information when you use our website and HVAC services.

1. Information We Collect

We may collect:

Contact details: name, address, email, phone number
Service and booking details: service type, preferred dates/times, property details you share
Payment information: processed securely by our payment providers (we do not store full card numbers)
Website usage data: cookies, IP address, pages visited, and basic analytics

2. How We Use Your Information

We use your information to:

Schedule and provide HVAC services
Send quotes, invoices, and service updates
Respond to questions and customer support requests
Improve our website, services, and customer experience
Comply with legal and regulatory requirements

3. Sharing Your Information

We may share your information with:

Service providers that help us run our business (payment processors, booking/scheduling tools, email and hosting providers)
Professional advisors (accountants, legal, etc.) when needed
Authorities or law enforcement when required by law or to protect our rights, property, or safety

We do not sell your personal information.

4. Cookies and Analytics

Our website may use cookies and similar technologies to:

Remember your preferences
Help our site function properly
Understand how visitors use our site

You can usually control cookies through your browser settings, but some features of the site may not work correctly if you disable them.

5. Data Security

We use reasonable technical and organizational measures to protect your information.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We keep your information only as long as needed to:

Provide our HVAC services
Meet legal, tax, and accounting obligations
Resolve disputes and enforce our agreements

When information is no longer needed, we take steps to delete or anonymize it.

7. Your Rights

Depending on your location, you may have rights to:

Access the personal information we hold about you
Request corrections to inaccurate information
Request deletion of certain information, subject to legal limits
Opt out of certain communications

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to other websites.
We are not responsible for the privacy practices or content of those third-party sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
We will post the updated version on this page with a new “Effective Date.”

10. Contact Us

If you have questions about this Privacy Policy or your information, contact us:

Courtside Heating and Cooling
Phone: 850-768-0501
Email: courtsidehvac@gmail.com